Privacy Policy
This policy explains what personal information Ignition Casino collects, why we collect it, how we protect it, and the choices you have. We process data to run your account, meet legal and licensing duties, and keep play fair and secure. If you are a resident of the United States, the section on your rights describes how CCPA and CPRA apply to you. By using the site, you agree to the practices set out here.
Information We Collect
We collect what you give us and what your use of the site generates. That includes your name, date of birth, contact details and payment information at registration and checkout, plus identity documents during verification. We also record technical data such as your device, browser, IP address and the pages you use. Some of this is required to open an account. Without it we cannot provide the service or meet our legal obligations.
How We Use Your Information
Your data lets us create and manage your account, process deposits and withdrawals, verify identity, prevent fraud and money laundering, and provide support. We use technical data to keep the site secure and to improve how it works. With your consent, we may send promotional messages, and you can opt out of marketing at any time without affecting your ability to play. We do not use your data for automated decisions that produce legal effects without human review.
Legal Bases and Retention
We process personal data where it is necessary to provide the service you asked for, to comply with gaming, anti-money-laundering and tax laws, to protect against fraud, and, for marketing, on the basis of your consent. We keep personal data only as long as needed for these purposes. Account and transaction records are retained for the periods our licence and applicable law require, after which they are securely deleted or anonymised so they can no longer identify you.
Cookies and Tracking
We use cookies and similar tools to keep you signed in, remember preferences, and measure how the site performs. The site is also protected by reCAPTCHA, which means Google's privacy policy and terms apply to that feature. You can manage or disable cookies in your browser, though some features may not work without them. Full detail is in our cookie policy.
Sharing Your Information
We do not sell your personal information. We share it only where needed: with payment providers to process transactions, with verification and fraud-prevention partners, with our regulator where required, and with service providers who work under contract on our behalf. These parties may only use the data for the purpose we specify, and they are bound to protect it. We may also disclose data where the law or a valid legal request requires it.
International Transfers
Because we operate across regions, your information may be processed in a country other than your own, including where our operating company and service providers are based. Where data moves across borders, we take steps to ensure it remains protected to a standard consistent with this policy, through contractual safeguards with the parties who handle it. The protection described here follows your data wherever it is processed.
Your Rights as a US Resident (CCPA/CPRA)
If you live in the United States, you have the right to know what personal information we hold about you, to request a copy, to ask us to correct or delete it, and to opt out of any sale or sharing for cross-context advertising. We do not sell your data. You may exercise these rights without being charged or denied service, and we will verify your identity before acting on a request.
- The right to know and to access your personal information
- The right to correct inaccurate information
- The right to request deletion, subject to legal retention duties
- The right to opt out of sale or sharing
- The right not to be discriminated against for exercising these rights
Data Security
We protect your information with technical and organisational measures, including encryption in transit and restricted access to accounts and documents. No system is perfectly secure, so we also ask you to guard your login and never share card details. If we ever became aware of a breach affecting your data, we would act on our legal duties to investigate, contain it, and notify where required.
Children's Privacy
The service is strictly for adults aged 18 or over, and we do not knowingly collect data from anyone under that age. If we learn that an under-age person has provided information, we close the account and delete the data. Parents who believe a minor has used the site should contact us so we can act promptly.
Contact and Changes
To exercise a right or ask a privacy question, contact us through the channels on our contact page using your registered email. We may update this policy as our practices or the law change, and we will post the revised version here. Ignition Casino is licensed and regulated by the Anjouan Gaming Board. Continued use of the site after an update means you accept the revised policy.